New router

[Louis_van_der_Gugten]

I have a new router, and now my wd my cloud ex4 will not be open.
My English is not so good, I know, but is there anybody who can help me.

[lluna]

Hi, you should try pressing the reset button in the back of the unit, sometimes routers have different IP address and might not allow you to log in.

[Louis_van_der_Gugten]

Thanks IIuna, I did it. But it does not work