I’m facing a strange problem now.
One of the users of my WD Personal Cloud cannot access through network share. When he tries to login the same fails and the login is prompted again. This happens in Windows but happens also in Linux.
When the same user tries to login in the mobile cloud app or in the browser (only in windows because after all this years the browser cloud funcionality still not works for Linux users, a shame…) it works as it should be.
Also i tried to create a new users and happens the same, in the app or browser works great in network share simply refuse to login!
I already rebooted, turn off, disconnected and did other things but nothing worked.
There are 9 users and 10 share in he cloud and the firmware version is v04.01.04-422. The diagnosis is OK!
Thanks for the help.