Mycloudduo accessing through web

I have 5 NAS of which mycloudduo is one and is the only one I can’t access except through mycloud home which took 4 hours yesterday - I have WD discovery but it doesn’t allow you to see anything - is there a way round this?
Thanks

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting:

To Contact WD for Technical Support

support.wdc.com