Every now and then, the software I use to access my old MyCloud device disappears from the taskbar (bottom right apps). This means I can no longer copy files to the device. I believe the option used to just be called ‘Files’ when it popped up alongside the Smartware options.
This was possibly one of the first MyCloud devices - around seven or eight years old. It isn’t the backup possibilities I’m interested in here, but the file management facilities as this is primarily used as a media server.
To make matters worse, I have now had to re-install Windows for various reasons and no longer seem to be able to load the software necessary to access the device other than via the web browser.
Can anyone point me to the best software I can use to manage the files on my MyCloud? It is impossible to find it on the WD site from what I can see.
You don’t need to use WD software to access a My Cloud that is on the same local network as the computer. One can use Windows File Explorer (Window) or Mac Finder (Macintosh). A properly configured My Cloud should show up in the Network Neighborhood when browsing with a file manager.
In certain cases one may need to enable SMB1.0 on Windows 10, and one may need to change the Windows 10 Network Profile to Private.
Thanks for the info. I think I must have been using the MyCloud desktop app. Shame it is no longer supported or available, even unsupported.
The problem with viewing the drive through the Network Neighbourhood is that i doesn’t view the files in the ‘Folders’ the way the desktop app did, which is a bit cumbersome now.
I’ll see how things are following the mapping route.
