I have a 3TB MyCloud that has been in service since Nov '13. It does weekly safepoint backups to an external 3TB WD Green drive in an adapter via the USB 3.0 port. It worked like clockwork until after the latest firmware update. At the moment I’ve disconnected the external drive as the MyCloud is no longer responding and is in a permanently flashing orange state. I’ve tried disconnecting, rebooting, etc to no avail. Any insight would be appreciated.
Below are the chronology of events. My apologies… there’s lots of repetitive info:
nas.alerts@wdc.com
Jan 31
to me
Following events are generated on your WDMyCloud .
Event title:Your safepoint was updated successfully.
Event description:Your safepoint WD30EZRX_1 on the WD30EZRX__1 share on WDMyCloud was updated successfully.
Severity:Info
Event code:2102
Event time:01-31-2016 12:03:12 AM
Firmware version: 04.04.01-112
nas.alerts@wdc.com
Feb 1
to me
Following events are generated on your WDMyCloud .
Event title:A new version of firmware is available
Event description:A new version of the firmware has been released. Please update your device.
Severity:Info
Event code:2002
Event time:02-01-2016 03:00:08 AM
Firmware version: 04.04.01-112
nas.alerts@wdc.com
Feb 1
to me
Following events are generated on your WDMyCloud .
Event title:Firmware update successful
Event description:The firmware update was successful.
Severity:Info
Event code:2004
Event time:02-01-2016 03:19:31 AM
Firmware version: 04.04.02-105
nas.alerts@wdc.com
Mar 26
to me
Following events are generated on your WDMyCloud .
Event title:System restart
Event description:The system has restarted.
Severity:Info
Event code:2001
Event time:03-26-2016 09:30:54 AM
Firmware version: 04.04.02-105
Event title:System restart
Event description:The system has restarted.
Severity:Info
Event code:2001
Event time:03-19-2016 12:05:35 PM
Firmware version: 04.04.02-105
Event title:Network link down
Event description:The network link is down or has become intermittent. Please check your network connection.
Severity:warning
Event code:1002
Event time:03-10-2016 04:28:30 PM
Firmware version: 04.04.02-105
nas.alerts@wdc.com
Mar 26
to me
Following events are generated on your WDMyCloud .
Event title:There was an error creating your safepoint.
Event description:6 - There was an error creating your safepoint WD30EZRX__1_3 on the WD30EZRX__1_3 share on WDMyCloud.
Severity:warning
Event code:1100
Event time:03-26-2016 09:47:38 AM
Firmware version: 04.04.02-105
nas.alerts@wdc.com
Mar 26
to me
Following events are generated on your WDMyCloud .
Event title:There was an error updating your safepoint.
Event description:6 - There was an error updating your safepoint WD30EZRX__1_3 on the WD30EZRX__1_3 share on WDMyCloud.
Severity:warning
Event code:1102
Event time:03-26-2016 10:02:38 AM
Firmware version: 04.04.02-105
nas.alerts@wdc.com
Mar 26
to me
Following events are generated on your WDMyCloud .
Event title:There was an error updating your safepoint.
Event description:6 - There was an error updating your safepoint WD30EZRX__1_3 on the WD30EZRX__1_3 share on WDMyCloud.
Severity:warning
Event code:1102
Event time:03-26-2016 10:32:18 AM
Firmware version: 04.04.02-105
nas.alerts@wdc.com
Mar 26
to me
Following events are generated on your WDMyCloud .
Event title:There was an error updating your safepoint.
Event description:6 - There was an error updating your safepoint WD30EZRX__1_3 on the WD30EZRX__1_3 share on WDMyCloud.
Severity:warning
Event code:1102
Event time:03-26-2016 12:22:16 PM
Firmware version: 04.04.02-105
nas.alerts@wdc.com
Mar 26
to me
Following events are generated on your WDMyCloud .
Event title:Your safepoint has been deleted.
Event description:Your safepoint WD30EZRX__1_3 has been deleted from the WD30EZRX__1_3 share on WDMyCloud.
Severity:Info
Event code:2101
Event time:03-26-2016 12:28:48 PM
Firmware version: 04.04.02-105
nas.alerts@wdc.com
Mar 26
to me
Following events are generated on your WDMyCloud .
Event title:There was an error creating your safepoint.
Event description:6 - There was an error creating your safepoint Safepoint on the WD30EZRX__1_3 share on WDMyCloud.
Severity:warning
Event code:1100
Event time:03-26-2016 12:36:16 PM
Firmware version: 04.04.02-105
nas.alerts@wdc.com
Mar 26
to me
Following events are generated on your WDMyCloud .
Event title:There was an error updating your safepoint.
Event description:6 - There was an error updating your safepoint Safepoint on the WD30EZRX__1_3 share on WDMyCloud.
Severity:warning
Event code:1102
Event time:03-26-2016 01:10:20 PM
Firmware version: 04.04.02-105
nas.alerts@wdc.com
Mar 26
to me
Following events are generated on your WDMyCloud .
Event title:There was an error creating your safepoint.
Event description:6 - There was an error creating your safepoint WD30EZRX__1_3 on the WD30EZRX__1_3 share on WDMyCloud.
Severity:warning
Event code:1100
Event time:03-26-2016 01:24:31 PM
Firmware version: 04.04.02-105
nas.alerts@wdc.com
Mar 26
to me
Following events are generated on your WDMyCloud .
Event title:Your safepoint has been deleted.
Event description:Your safepoint Safepoint has been deleted from the WD30EZRX__1_3 share on WDMyCloud.
Severity:Info
Event code:2101
Event time:03-26-2016 01:38:16 PM
Firmware version: 04.04.02-105
nas.alerts@wdc.com
Mar 26
to me
Following events are generated on your WDMyCloud .
Event title:Your safepoint has been deleted.
Event description:Your safepoint WD30EZRX__1_3 has been deleted from the WD30EZRX__1_3 share on WDMyCloud.
Severity:Info
Event code:2101
Event time:03-26-2016 01:38:36 PM
Firmware version: 04.04.02-105
