WD Community

My Passport Wireless Pro won't recognize SD/USB anymore after using MyCloud app

No, excatly the same bug for me. And WD support do NOTHING to solve that issue.
We are 5 months later from reporting that bug and…?
I was also writing about that isse here: SD IMPORTS doesn't work if we are not connected to PC via WiFi - #3 by WdUser2018

That issue makes my disc completely unuseful…

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.