My loud.com device access

Legacy Products My Cloud OS 3
1

Greetings,

I have a couple of my cloud devices.
All are seen in iPad mobile app ‘my cloud"’
They are not present (except two of them) in web browser, Website Mycloud.com.

How can I fix it, add all the not listed devices to mycloud web access?
Thank you in advance.

2

I’d suggest viewing the following article:

https://support.wdc.com/knowledgebase/answer.aspx?ID=14988

If everything is set properly then this is a very unusual case since your NAS works with the mobile app. As such, I’d recommend contacting WD Support for assistance. You can do so in the following link:

http://support.wdc.com/support/case.aspx?lang=en