My Cloud MIrror Gen 1 Connection Problem - help!

I am unable to connect to a My Cloud Mirror Gen 1 as it no longer supports my Mac OS. It is connected to my network and appears as a connected device in my router dashboard. I need to copy files from the MCM. Any suggestions?

Hi @jcar901,

Please refer to below link to check the article My Cloud OS 5: Cloud Access Device Offline:
https://support-en.wd.com/app/answers/detail/a_id/30050