Connect to My Cloud Mirror Gen 2 from my Mac after updating to OS5

My Cloud OS 5 Personal & Network Attached Storage My Cloud Mirror
#1

I just updated my My Cloud Mirror Gen 2 to OS5, and now I get error messages when I try to connect to it from my MacBook. I am running Big Sur Version 11.6.

When I try to connect to server using smb://wdmycloudmirror, I get the error "There was a problem connecting to the server “wdmycloudmirror”. The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and try again.

I get the same error when I try smb://wdmycloudmirror.local

#2

Hi @de.lang,

Please refer to the following link to map the drive:
https://support-en.wd.com/app/answers/detail/a_id/24148

For more information, please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask

#3

Have you tried using the ip address of your MCM Gen’ 2 ( something like 192.168.1.167 ), just type it into your browser address bar and see what happens .

Steve

#4

That worked. Thanks.