My Cloud is Mapped, but unable to Edit any files

[jjashton711]

I am able to access the WD My Cloud through Windows Explorer as I was successful in mapping the device. 

However, whenever I open a file through Windsow Explorer and try to edit and save, it says ACCESS DENIED. CONTACT YOUR ADMINISTRATOR.  I have verifed that all the folders are open/public without any restricted access.  

I have also tried going into the PROPERTIES of the mapped drive to verify permissions but whenever I try to ALLOW FULL CONTROL, it is still giving me a ACCESS denied for each of the folders on my MY CLOUD. 

Any advice?  Thank you!

[TonyPh12345]

Are you sure you’ve set Read/Write (Full) permissions for the user?

[jjashton711]

Yes, absolutely. 

[jasperguy]

Same issue, just in the public one, had success once, and can’t get it mapped again. My account have access through the app, but now not the explorer.