My Cloud Home in File Explorer

[DontBeSoTechnical]

My Cloud Home appears as an external hard drive on my Mac, but not on my Windows 10 laptop or Windows 11 desktop. I can see the device in my documents, but it no longer networks. What do I need to do to make it function as it does on the Mac?

[cat0w]

@DontBeSoTechnical

Was it showing at one time? If yes, have you rebooted your router to see if that helps? I own two WDMYCLOUDS and they often do not show under Network, but a reboot of my router will usual get them to show. See image below.

[DontBeSoTechnical]

Nope, tried that cat10w. When I go to My Cloud Home Manage my device, and enter the 9 digit number, it tells me I’m not connected to the internet