My Cloud Device Code

Hello Everyone,

I am trying to get my Samsung Android phone connected to the WD MyCloud, Part Number: WDBCTL0040HWT-00. My phone is connected wirelessly to the same network as the drive. I can access the drive from my laptop but not from my phone. the MyCloud App keeps NOT recognizing the drive, it is ON & accessible by laptop, and requires me to enter a Device Code. I do not have the Quick Install Guide nor is there a Device Code on the bottom of the Device, any guidance as to how I can get the Device Code and know why the app is not working? thanks in advance

@LifeLong

You do not own a My Cloud Home. Your device does not have a code. What Operating System does it have OS3 or OS5?

Use this link and see what images look like your device.
WDBCTL0040HWT-00 - Google Search

Sub-forum for OS5 My Cloud device. Latest My Cloud OS 5 Personal & Network Attached Storage/My Cloud topics - WD Community

Sub-forum for OS3 My Cloud device. Latest My Cloud OS 3 Personal & Network Attached Storage/My Cloud topics - WD Community

What have you set up in Settings for your phone. Here are a couple of images from mine.
Image One

Image Two

It says Firmware: v04.05.00-327, I am not sure how to find the OS version but it might be part of the firmware

I do not have any of those as my Samsung cannot even see the WD drive despite being on the same network. I even used a USB-C connection for ethernet and still would not find it.

@LifeLong

You own a first generation WDMYCLOUD. It can’t be set up for online use. You have to set it up for use on your home network

Below image is from my first generation and I have it set up on my home network.

The desktop app no longer works for the device.

My backups go to my second generation WDMYCLOUD.

Maybe the User Manual for the first generation will help some.
https://products.wdc.com/library/UM/ENG/4779-705103.pdf)

thank you for your help

@LifeLong
If you get yours set up, you can get to the Dashboard on your phone by entering its address in the browser you use on your phone. See example image below. Example address \\192.168.1.83