Hi to everyone !
Please help me ! The app on android doesn’t work anymore. It can’t find my book live 3 TB on local network.
Is the app android changed ?
Which is the right app to download from playstore to use ?
Thank you
Francesco
Hi @mixcoatl74,
We regret to inform you that the support for the My Book Live Device has reached the end of its lifecycle and troubleshooting is no longer provided for End of Life products.
[05:25 pm] Heena Sultana
We regret to inform you that the support for the My Book Live Device has reached the end of its lifecycle and troubleshooting is no longer provided for End of Life products.
We recommend you disconnect your My Book Live from the Internet to protect your data on the device. You can access the device by connecting directly to the computer.
Please follow the below link for more information: How to Access a My Book Live When Connected Directly to a Computer: How to Access My Book Live When Connected Directly to a Computer
Also, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
1 Like
Ok thank you for support
Best regards
Francesco
