I have a Macbook running OS X Yosemite 10.10.1. I downloaded the WD My Cloud Desktop App to connect to my parent’s my cloud. When I try to open and play a .mp4 video file, Quicktime opens but it can’t find the video file to play. Generally, it ends up saying “Application Not Responding” and I have to force quit.
While at my parent’s house, I could play the videos perfectly fine because I could see the cloud on the network and not use the WD My Cloud desktop app.
Any help/suggestions would be appreciated.