OMG! Please Help. I am freaking out here.
We just bought this WD MYCLOUD thing and up until the other day it was working perfectly. I am NOT a computer person and most of this stuff is over my head…
So here is the problem. When i connect to the WD my cloud (via network connection on my smart tv) it says “No video files found on the connected device”, but when i am on my laptop and have the mycloud open i see the movies i have put on there and can play them through VLC just fine.
For some reason my smart tv and my cloud do not want to be friends. I can no longer watch my videos on the smart tv and i don’t know why or what to do to fix this. i have been googling for hours and still nothing. i have tried updating the WD cloud, i have tried unplugging it and plugging it back in. i have tried everything i can think of and still nothing. please help. i might start crying soon.