Milestone Arcus

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
#1

Hi WD.

I have been using my WD NAS ULTRA EX2 since february 2016 with Milestone Arcus with no complaints.

But yesterday i updated the software to version 2.3315956. But now i get “cant connect to camera” or black picture. And alot of lag. Sometimes i can see the pictures after waiting like 60 seconds. What have been changed in the new version ? since its lagging ? PS. I got the latest firmware aswell.

Kind Regards
Kim

#2

The WD Community is not a direct support channel since the platform was designed for user-to-user support rather than staff-to-user support. As such, it’s best to contact WD Support directly when in need of dedicated assistance or responses.