I purchased a my cloud home device but i cannot reactivate my WD account as i receive the following error message:
INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7
does anybody know hot to unlock it?
I have sent 2 requests to the WD service but no reply
Actually if this is the customer care of WD i think I did a great mistake to buy this device… one of the worst i have ever been i touch with
tks to anybody who can help me with this issue