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I can't access os5.mycloud.com

I’ve been unable to access my device from the os5.mycloud.com website for several days. I can access it from the app on my smartphone and from the local folder on my PC, but from the web it’s impossible.

Every time I try, it seems like I’m going to log in, but in the end, it doesn’t give us access. Cloud access is enabled, and the session is active.

I don’t know what else I can do. Do you have a solution?

Thanks.

@AlexTorres
Try this link. My Cloud

Thanks but it’s no good

Support for Western Digital Hard Drives | Western Digital

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