Cannot access through mycloud.com

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi,

I cannot access anymore through mycloud.com. I can however access using mobile device.

Important constrains is that I am several thousands km away from the device. Anything I can do? Worst case scenario will be to see for someone to open a remote desktop session so I can access the dashboard to resend authorization or something.

Meanwhile I wonder how can I have access with phone, but not with web interface.

Thanks!

2

A suggestion, try files.mycloud.com . What browser are you using?