i try to create my cloud os 5 account but it always show Updating…
nothing happen
i had my cloud os 3 account but it can not access after update
if i remember correctly you have to validate it through your email for it to register correctly. I downgraded to OS3 from OS5 so i don’t have it anymore.
@mahdiit There can be many reasons for the "Updating…) message.
I suggest to collect the system logs and contact support.
i found that WDCloud OS 5 api is not available on my country based on some policy of WD company
all api domain is not
but OS 3 WORKING
i try to back to OS 3 instead or custom os :
https://fox-exe.ru/WDMyCloud/WDMyCloud-Gen2/
What country are you located in?
What information did you find out and how?
Country : Iran
