HTTP 403 Forbidden) it does not have permission to view the webpage

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
#1

Hi bill,

Can you please help me as I am unable to access my WD Mycloud ex4 through browser and its given me a error msg (HTTP 403 Forbidden) it does not have permission to view the webpage.

I’ve configure my company network and join the domain, i can ping my WD Mycloud ex4 ip but i cant access it.

Could you please help me in this regard. I open the case with WD Support but still no responce from there side

#2

Have you tried different browsers? Are you accessing the Dashboard locally or remotely?

#3

Just reboot the unit. It thinking that you are trying to access from a different network. I had that same issue before when I to access the unit from a different network after I change the network setting. Hopefully that will help you. Or else just do a system restore.