My cloud home duo SW version : 5.0.7-103
My cloud home app version : 2.9.3 (1464)
But it doesn’t still allow me to access the album or timeline view NEW function? Should I upgrade the firmware and how ???
Tks
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Hello,
the last version of Wd My Cloud device is 5.9.0.103 so you need to wait a few hours. It’s an automatic process.
Hi Gas920
Thank for ur reply.
But I’ve plugged the WD device on the internet for 3 days already.
And I did try to reboot it once during this period. So when u said that it’s automatically upgrade, does it mean I just leave it there and don’t need to trigger anything?
Thank u a lot
Yes,
you can’t manually force the update. I think they send the update gradually.
One possibility it’s to change network…try to connect myCloud directly to your rooter with ethernet cable.
I have the same issue and was looking for the same answer.
So far here the Cloud is very slow and not updating… I think we have to be patient.
I have the same issue … i have rebooted the disc and no update has been engaged…
I have the same problem. Waiting for three days without anything changing. Is there a solution?
Same for me… not updating…
I have same problem with my cloud home 3TB. Any advice?
How is your device connected to the internet?
Do you have a router or any kind of endpoint-protection (i.e. antivirus, firewall), which is blocking the access/traffic?
