How to update the firmware of my cloud home Duo

My cloud home duo SW version : 5.0.7-103
My cloud home app version : 2.9.3 (1464)
But it doesn’t still allow me to access the album or timeline view NEW function? Should I upgrade the firmware and how ???


You should see the dedicated subforum for the My Cloud Home Duo since its a different device than the single bay My Cloud which is the general topic of this My Cloud subforum.

Also see the My Cloud Home Duo Support site where there is additional information including the User Manual which may detail how to update the device’s firmware.