How do I update the Dropbox App on EX4100

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX Series
1

Hi All,
I have an EX4100 NAS and I’ve just received an email to tell my that the Dropbox App that runs on this NAS has been updated.
I’ve logged into the EX4100 (website access) and looked in all the menus but I can’t find an “update” button anywhere…

Can anyone tell me how do I get the update to an installed App ?

regards
PhilipJ

2

Hi @PhilipJ451,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

3

Hi,
I hadn’t thought of taking it that far, I assumed it was just me being an ■■■■■ and not seeing an “update” button.
thanks
PhilipJ

5

You need to install new firmware My Cloud OS 5

6

Hi, thanks for your response.
I am already running OS 5 (version 5.26.300).
Is there another update that you know of ?
regards
PhilipJ

7

The latest firmware is 5.27.157

https://downloads.wdc.com/nas/WDMyCloudEX4100_5.27.157_prod.bin

8
9

OK Thanks, I’m sure I will get this notification soon.

Will this have an effect on my original point that I cannot find an update link for the Dropbox App ? Does this get updated automatically as part of the OS update ?

regards
Philip

10

Manually update the firmware using the file linked above, then the updated apps list will appear.

App updates are not automatic, only the list is affected.