My Cloud OS 5 Personal & Network Attached Storage   Announcements

Hello My Cloud users, Thank you for all the feedback & comments you have provided since the My Cloud OS 5 release. We wanted to provide an update on some of the feedback we received regarding the new release: Indexing …

This is a staged roll-out and will be available to users over the next couple of days. Users can manually download the firmware using the links provided. My Cloud OS 5 Firmware Release Note v5.10.122 My Cloud OS 5: On…

Hello My Cloud users, With the release of the new 5.09.115 firmware, we have added support for additional My Cloud models listed below as Limited Public Release for you to try out before the official release. Please ref…

Hello My Cloud users, We are happy to announce a new Acronis True Image for Western Digital software is now available with your My Cloud NAS products to backup folders and files from your computer. Acronis True Image f…

One of our main priorities for the My Cloud OS 5 release was to improve the security of the firmware for our customers given the increasing number of cyberattacks on NAS devices and IoT devices. Prior to the release of t…

In My Cloud OS 5, we have improved the security of your access to the Admin web dashboard by implementing HTTPS support, which uses Transport Layer Security (TLS) to encrypt and authenticate the communication between you…

Before you can start trying out the My Cloud OS 5, your device must be updated to the firmware 2.40.157 first. You can download the firmware from the links below. If you have important data stored on your current device,…

Please refer to the following URL for the Online User Guide of the My Cloud OS 5: