How do I "Manage My Device"?

My Cloud Home My Cloud Home Single Bay
1

"“In order to edit settings, you must be connected to the local network to access the Device Configuration Page”.

I am on the same local network.

So I try using IP address “192.168” etc. But I get a rudimentary screen. The only option is “Local network access” on/off.

How do I reach the real settings page?

2

Hi @JorgeK ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

3

Really? I have to type in my serial number & firmware number?

This can’t be a rare question? I don’t have a weird setup. How do I reach the real settings page?

My Cloud Home. The little white tower with an illuminated band in the middle, like a model skyscraper with all the lights off except one floor.

Please make an effort. TIA!