Full factory restor

I perform full factory restore on my 2tb cloud
What i got is a cloud with the free space of 1.3gb and the basic directory bublic and subdirectory
All the other 1.9 tb hiden cant see and its not mentiond as avialeble free space

I will appreciate if someone can sagest how can i solve this problem
Or what did the full restor actually did to my cloud

Hi mishlomo,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.