SLOW!!! I’ve had this device for 2 days and already I am of the opinion that it is ‘unfit for purpose’ and ‘not as described’. Even from the first plugin it is slower than the USB drives on the network and has other problems that seem to have no resolution.
For example, I tried to increase the capacity by plugging in a My Passport drive into the USB port on MyCloud. This is suggested in the manual and would seem like a good idea - but it wasn’t. The new drive appeared as expected - another folder on MyCloud. However, it slowed down the My Passport drive so I decided to remove it. The problem was that the My Passport drive continued to appear as part of the MyCloud tree and there is no way of removing it or accessing it.
Easy to deal with you might imagine since there wasn’t a great deal on the drive - reset to Factory Settings and start again… That was almost 20 hours ago and still no sign that it will ever finish.
There was a time when I would stake my reputation of WD products, especially for network use. I still have a working 20 year old WD Caviar drive running Netware without a hitch so what went wrong? In recent times this opinion has changed and this is the second time I have regretted the purchase of a WD product.
Fortunately, I bought this one online wso I can easily return it if I remain disappointed. Unfortunately, if that happens, it will be the last WD product I ever buy and my recommendation will be anything but WD when asked for an opinion. Having read so many bad reviews and experiences regarding this product, my gut feeling is that I should just send it back , do some more research, maybe spend a bit more and look for something that actually works… Most disappointed.