So I don’t know exactly what is going on here but as of late I have had no way of accessing my NAS outside of my home network at all. My understanding is this light is the “Hibernating light” or maybe not I’m really not sure anymore but for some reason I am constantly having to “disconnect the cloud service” and reconnect it to get it to accept connections outside of my home network service. And that’s just not acceptable the point of having this is so I ca access files i need when I’m not in my home.
It was working for quite some time with no issues until recently I don’t want to blame the firmware update but that’s when I started having this issue. I did have an issue at some point with the whole losing power and needing to turn off the cloud to be able to connect again but I haven’t had a power outage and i’m constantly having to do it to get it to function properly anymore. Please help this is incredibly frustrating…
Adding this in so I can avoid these questions being asked. Yes I have access to the drive via File Explorer on windows 10, yes I have access to the website on my ethernet connected computer as well as the wifi connection via my phone (Both the app and the website) as soon as I disconnect the wifi from my phone I immediately get a long loading screen followed by no connection established.
