Good day all
I am experiecing a new issue with Mycloud mirror 6T
My unit keeps diconneting able to sometimes see with mycloud app sometimes not temporary fix is usually reboot and reset device an PC to gain access through WIN7 explore as setup lasts 10-15 minutes . My issue started 2 days ago when my unit quit showing a USB attached 1T External USB drive loaded with Data even after resetting /rebooting etc and checking a multitude of other net settings relating to Win and Router ( ASUS GIG Black Night) and trying a 1T USB powered WD my passport drive etc. I still can not access dependably any USB atttached drives. After 12-15 hours troubleshooting and a ticket opened with WD Saturday I discovered a firmware update rolled out on Fri 1/30/2015 at 3 AM taking the unit up to version 1.05.30 this is uber obvious due to close proximity to when the issue began after running smoothly for 6 months plus.
I am looking for direction on how to role back to a previous version. I have obtained the firmware zip file for 1.05.21 released the end of 10/14 but when I attempt to role back in the DASHBOARD USING THE LEASS THAN STELLAER WD INSTRUCTIONS IT FAILS REPEATADLY TO UPDATE
CAN ANYONE PROVIDE SOLID DIRECTION ON PERFORMING A ROLE BACK OF THE FIRMWARE? I have seen directions for other devices such as my cloud perso nell but not mycloud mirror ! Thanks in adavnce to all who reply :mansad: