I decided to update my firmware from 2.xx to the latest one, but upon doing so it failed on the update. When I visit My Cloud’s IP address within IE, I get the new looked firmware, but it is very slow and won’t let me see anything about my drive. I can’t even see my Shares when I click on the link, yet it tells me I have 10 Shares on the home screen. Also, when I refresh webpage it freezes.
How can I resolve this problem, is there any way I can backtrack to factory firmware? I have tried holding reset for 30 seconds, unplug power and wait 30 seconds, then reconnect power and hold reset for 30 seconds but this has not done anything. I did this while continuing to hold reset.