As the new firmware is causing a lot of problems, even so I cannot put files on my NAS using some backup tools. My NAS is useless at the moment. Is there a way to downgrade the firmware, as the “old” version is on the firmware download page
If you can still access the dashboard, you can try a manual firmware “upgrade” using the file you mentioned ( this file). From the top menu, you want settings > firmware update > manual update and then point it at the file.
That certainly used to work under the previous firmware to up and downgrade, although I haven’t tried it from the new firmware back to the older one.
OK, will try it then
hmmm downgrade worked but still I cannot acces files, this really **bleep**!
What you do you mean by "Cannot put files on the NAS?
What backup tool are you using?
What error message do you get?
Are you in the Public or Private Share?
Is the share mounted or not mounted?
Are you using Windows, MAC or Linux?
Have you sheck the Share in the UI?
Can you read/write to the share via mobile app, desktop app, drag n drop via PC?
Cannot acces any folder with Win 7 Explorer or 3rd party sync/backup tool, not any public or restricted folder. Not mounted.
With the WD app on my phone I can acces the files but dont use that tool
Simply said: my NAS is useless since the last firmware upgrade!
If you’re comfortable with SSH (and willing to accept the warning that WD gives when you enable SSH), you can look at the bare-boned SAMBA config file and see if there’s anything broken or wrong there. If you SSH into the MCM, you can find the file at /etc/samba/smb.conf .
To get it off the MCM, you can plug a USB stick into one of the MCM’s ports, which should then auto-mount and be available under /mnt/USB/ as a sub-folder. Just copy (cp) the conf file onto that and then unmount it via the dashboard and you can review it (and post it here if you want) to check if something’s got corrupted there.
I’m wondering if somehow the whole Samba service has stopped or become corrupted, but I’m not sure how to restart it under Busybox at the SSH command line level.
