DL4100 Firmware Upgrade - iSCSI gone?

Legacy Products My Cloud OS 3
1

For the last 3-4 months we’ve had a DL4100, 4 disk, RAID 10 running happily along as an iSCSI target for VMWare storage.

This morning the device updated it’s firmware (I want to say 1.06.103 or some such?) and now shows as having no iSCSI targets.

This has resulted in many of our virtualized desktops becoming unavailable and the people who use them being unable to work effectively.

Has anyone else seen this, or similar, and is willing to provide help/hints to resolve?  I’ve opened a ticket with support, but it says “We try to get back to you within a day” which is a bit frustrating when you have staff unable to work.

Thanks in advance,

Marc

2

Welcome to the WD Community.

When the support team gets back to you, please let us know about the solution or the outcome of your case as this might help other users.

Thanks,