I called them. I was in the phone **bleep** around for a while and not being able to fix anything, he blamed me for not updating the firmware. I told him that I did yesterday. He told me that that was not was was showing on the system when we started. Well, before that, that sign was not there but the previows person told me to reset the device so I think that is what caused that issue. Any way, I think that was irelevent because the device stoped responding for no reason.
he told me that he will call me tomorrow.
After the conversation, I loget in the computer to browse the other shares, But now they are gone too. And if I tell them tomorrow that they did something to it probably they will not believe me. This is so disapointing.