Current docs for wd ex2 and accessing via explorer on windows 10 pro

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

I could not find a matching category for EX2 on widows 10, is there one what should I use?

I’m trying to setup my WD MyCloud EX2 on windows 10 Pro, where can I find current windows 10 setup software?

I can access my device using http://wdmycloudex2/ I can also ping the device

ping wdmycloudex2

Pinging wdmycloudex2 [192.168.0.4] with 32 bytes of data:
Reply from 192.168.0.4: bytes=32 time=3ms TTL=64
Reply from 192.168.0.4: bytes=32 time=3ms TTL=64
Reply from 192.168.0.4: bytes=32 time=1ms TTL=64
Reply from 192.168.0.4: bytes=32 time=2ms TTL=64

But I cannot get windows explorer to find it when I use \wdmycloudex2 I get “the network name cannot be found” same problem if I use the ip address. Can someone give me some pointers

2

Are you using forward slashes or backward slashes?

One way in yields the device in the file explorer. The other way will open the dashboard in a browser window

3

In file explorer I am using backslashes

\wdmycloudex2

4

I found the problem I needed to add the credentials for the admin account on the NAS to the windows credentials manager. After doing this I was able to access the driver using windows explorer. The error message from windows was hardly a good description of the real problem

5

Huh. I would not have thought that.

I use the standard Win10 suite. I find that if I hook up a new mycloud device, that upon access that it will ask for credentials. Those are stored in the credential manager.

Trouble comes when I want to access a share on the device using a different set of credentials. I find that Windows doesn’t like having a device on the network with two distinct sets of credentials. (to access a different user; I actually have had to go in and delete credentials)

6

I did not find any windows 10 software for mycloud ex2 on the website does it exist?

Mark

7

They used to have some tools. . . most of them have become obsolete over time.

Currently, I generally access the drive via windows file explorer. . . .it serves my needs QUITE well.
VLC on my tablet also seems to find and can read the drive for playing videos.

What more do you really need?

Now. . .there is backup software and whatnot. . .I don’t bother much with that. (I am a drag/drop sort of guy)(I do use sychronization software that reads network drives as easily as local drives)

On the device it self; I occasionally use USB functionality (for transfering files) as well as PLEX.