Cloud access / cloud devices - can't delete devices

Legacy Products My Cloud OS 3
1

Dear Experts,

I have 3 rubbish entries in Cloud access → cloud devices. I can’t delete them (error message below). How can I do that? via SSH? If so, how exactly? I am not familiar with ssh commands.

Best
Chris

694×173 21.2 KB

515×266 12 KB

2

You may want to review the following discussions where this issue has been mentioned in the past to see if there are any solutions to the inability to remove expired devices.

http://community.wd.com/t/deleting-expired-activation-codes-error-400041-parameter-missing/95781

http://community.wd.com/t/new-firmware/96580/6

http://community.wd.com/t/update-firmware-04-04-00-308/96720/7

First thing to do is ensure your My Cloud has been updated to the latest firmware.

Edit to add: In the past when I had this problem on the v4.x firmware, the inability to delete cloud devices, I just ignored it.