That’s one of the things I tried. It didn’t work. I knew this would happen. Thank-you for assisting me, but people are telling me things I’ve done many times over. It’s like the DL4100 is rejecting the .bin file and not telling me that it’s been rejected.
People. Read carefully. I download the file file from Plex. I go to the area on the UI to manually install/update, the DL4100’s tells me “Updating …” and then after that nothing. Nada. Zilch.
Regarding (from the Plex forum) …
This will allow you to search for the downloaded bin file and select it.
Then follow the prompts to get the app installed. You may get a dialog
box asking whether you want to replace the existing app… choose yes. I
found all my settings are preserved and that Plex is updated.
the DL4100 didn’t get to even ask me if I wished to replace the Plex application.
I’ve turned off Twonky. I’m using Plex because it’s making my Chromecast useful even with video file formats that the Chromecast can’t play directly because it’s got a limited set of codecs in it. (Which makes, for me., the Android app localcast useless.)
EDIT: Now why didn’t I think of that! Bud in the Web UI. I tried to the update with Internet Explorer on Windows 10. it worked. On Chrome and Firefox it didn’t work. (Sigh…)
@SD001, an issue identified is when I updated the Plex app manually the DL4100 is then telling me that there is an update on the WD’s app store. Obviously that’s wrong because if I do that it downgrades Plex to the older version on the WD app store. This needs to be communicated up to the product engineers. It would be easer to lift the Plex .bin update file from Plex’s web site put it on the WD app store? For you lot it’s got the be that easy?
No. I didn’t. I’ll just ignore the NAS’s UI insisting there is an upgrade available. I may try later. to fully uninstall it and then re-install from the .bin supplied by Plex and see what happens. when I do I’ll report my finding here.
I found a workaround that works for me. I have Plex installed on a MyCloud EX2 Ultra NAS. Plex indicated an update was available but needed to be manually installed. I downloaded the update.
Trying to install the update using Chrome failed.
Trying to install the update using Firefox failed.
I read another thread that indicated it was a browser issue and that Internet explorer should work.
I’m on Win 10 and no longer have Internet Explorer so …
I tried to install using Microsoft Edge and the install worked just fine!!
Apparently install has some sort of incompability with non-Microsoft browsers???
The updated plex server (config) works just fine in Chrome after it’s installed, it’s just the install process that isn’t working in Chrome or Firefox.