Can't load apps manually

Legacy Products My Cloud OS 3
1

I have a WDMC Mirror Gen2. It’s connected to a local peer-to-peer network, that is not connected to the internet. I have no problems updating the firmware manually. However, when I try to load apps manually, I don’t get any farther than the EULA dialog box.

I click on the Accept button on the EULA box, and nothing happens. I am able to cancel the box. Do I need to be connected to the internet for some reason when I Accept the EULA? Other tools I’ve installed on the Windows 10 boxes attached to the network have EULA warnings. I’m able to get past those without an outside connection.

I recently installed the firmware update, 2.30.172. I don’t know if this is a problem with the update, or an underlying problem with the interface.

Alternatively, is there a way to install apps using the command-line interface?

2

Hello

Please refer to the page 57-59 of the user manual provided below to know how can you install apps for your my cloud device:

3

Hi,
I’ve tried following the instructions in the manual. My issue is that I can’t get past the EULA Accept button. I click on the button and get no response, the dialog box remains open until I click Cancel. I’ve tried this several times and cannot get past the EULA box.

4

Hello pwmeyer,

Maybe you should try contacting WD’s Technical Support about this.

The link below will allow you to call support:

5

Hello, i’ve got exactly the same problem. Did you already solved this problem pwmeyer?

6

Sorry, Wouter55, I didn’t solve the problem. I decided to try using a different type of drive which had native versions of the apps I was looking for.

Good luck,
Pwmeyer