Hi there,
So I have had the drive for a day and have it installed.
I can add files to the drive through the my cloud desktop app and I have the iphone app connected and working.
What I am struggling with is getting access through windows.
When I click on ‘network’ and then ‘wdmycloud’ it brings up the folders but when i try to open i get a network error saying ‘Windows cannot access \wdmycloud\ben’
I also used the tool to map the folders in my computer and the 4 folders show up such as Ben (\wdmycloud) (Z:) but when i click on it i get ‘z:\ is not accessible. Access is denied’.
I have searched the forum and the web and tried tweaking lots of things but to no avail.
I may be doing something completed wrong or it may be my laptop (Asus A52F - Win 7) but if anyone can point me in the right direction I would be very pleased!
Please let me know if you may need any further details.
Thank you
Ben