Hi I’m using two EX2Ultra (#1 Home and #2 Remote), however while trying to backup via the remote connection does not work.
I can reach both devices via “MyCloud” on my smart phone.
I tried with PUTTY to connect to both systems, via the remote IP and that works (SSH)
I tried with a socket connector on all other ports that also works.
They were initially installed in one network, made a backup while in the #1 network.That worked. Nightly backup worked also.
I moved the #2 to a remote location. Both are connected via a public IP address. Both routers are in port forwarding made. And show:
|Port forwarding connection established.|
I use the following ports for external: 880 (for HTTP) 843 (for HTTPS); 822 (for SSH) and 873 (for remote)
In the backup when I use the option “MyCloud” I get to see the symbol and shows the ID (Gerxxxxxx96.wd2go.com). Nogo when I ask the destination folder I get the pop up “remote backup” and “please wait”
I tried to use “NAS server” and filled it in: no go, same results. And after some time I get a message:
Remote Backup cannot proceed for an unknown reason.
Remote Backup cannot proceed due to a failed RSYNC Test.
Any ideas how to proceed. I have been fighting for a week now. And feel “stupid”. I must be doing something wrong here.
Thanks in advance, Rob