How to set up backup to remote server (a second EX2Ultra offsite)

I have 2 identical MyCloudEX2Ultra NAS and want to install one of the offsite (at a friend’s house) which will only receive backup from the primary NAS.

I can see both NAS when I login to MyCloud (e.g. on my mobile) but I can’t figure out how to set up the Backup to Remote Server option in the configuration of NAS#1. How do I get the IP address of NAS#2? Somehow via mycloud? Or does the remote backup only work within the same network?

Any help appreciated.


Hi @nedsmar ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: