Browser: image icons instead of thumbnails

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I’ve noticed that when browsing (via any Browser) any folder that has a large number of files, that I don’t get a thumbnail of the image file - only the icon.

Also, on folders that do build the thumbnails, the thumbnail is very small - is there no option to choose/alter the size of the thumbnail as there in file explorer?

Thanks.

Peter

2

Are you accessing locally, or remotely?

If locally, map the drive and use your favourite file manager.

3

Thanks for getting back. I’m accessing via my browsers (Chrome, Firefox and IE) as I’m remote and I cannot use file explorer.

It works fine if there are only a few image files in the folder - I can see the thumbnails.

But on folders where there are many image files (> 50), there are no thumbnails - only icons. My hunch is that the WD site chokes when there are so many files…

P

4

Hmm… I’m not sure exactly where the mycloud.com web interface is hosted. I guess the initial interface must be to a WD site, as it requires the domain translation. But the data connection, in port forwarding mode, should go direct between your accessing device and your MyCloud. I don’t think WD want all that data flowing through their comms servers; I thought that was just used for setting up the session connection.

5

Thanks, I’ll address this directly to WD tech support and see if they have any ideas…

6

How fast is your download speed where you are when this happens? What upload speed do you have on your home network? Have you given the thumbnails for a very large file time to load?

To see larger images switch from, View files in a list to View files in a grid. Use the icon below the blue bar, top right, above the images or the list. See images below. Click on, tap or activate image to enlarge it.

1053×893 329 KB

1061×447 70.1 KB

7

Thanks for your input. My download speed here at work is 91MB. It doesn’t matter how long I give the browser, they never build. I don’t think it’s the size of the individual image files (they range from 970K to 4MB) - none of them build.

And thanks for the grid option. I knew about that , but thought there might be more options, as there are in File explorer…

I’ll check the upload speed of my network at home where the WD drive is, later…
Peter

8

5.32 upload at home, where my WD My Cloud device is…