Australian Contact Support Number

Hi guys

Does anyone know if this is the only Australian support number? (even though you are calling the US) ?

General Support
0011 80022754932,

It just says that due to high call volumes all operators are busy and to call back later. Then proceeds to hang up on me.

I have emailed with a very minimal response and no response back to a second question, I have read the online documents and asked questions here wiht no response. I just need to get the external hard drive up and running.

Thanks in advance.

Hi Cin,

We have escalated the case to Australian support team and someone would be contacting you soon.