Does anyone know what is going on with the Western Digital Customer Support phone system? I called (800) 275-4932 four times today; after I go through the voice prompts, there is “on-hold” music playing until it sounds like someone from Customer Service is picking up the line, but there is just silence, and then the call disconnects. I had no problem reaching Western Digital via phone yesterday.
I have run across this problem with several corporations
I was finally able to get through on the fifth try. Perhaps there is an intermittent problem. Anyway, thank you for your response.
