I really didn’t want to have to ask here but can someone please tell me how I contact customer service (UK)???
I have emailed multiple times using their email service and all I get is an automated response telling me I will be replied to within one business day. I have not heard back and it’s been almost a week since I sent the first email.
I have tried to call the UK support number but the number isn’t valid.
I really don’t want to have to return my EX4 but if I don’t get any assistance I will have to.
Please, if someone from WD is reading this can you read and reply to my emails. My EX4 is generating critical alerts that are informing me to get in touch with you. It’s quite difficult to do when you don’t have a phone number and you don’t respond to emails.