Does anyone know if this is the only Australian support number? (even though you are calling the US) ?
It says support is 8am-5pm AET but when I called it at 12.30pm it was shut saying the support hours are 7am - 4pm Pacific Time. That means support coverage by phone in Australia is 12am - 9am which isn’t helpful!
I am following up on a call that I logged via the support portal 2 days which I’ve heard nothing back about.