Anti Virus

Legacy Products My Cloud OS 3
1

All,
I’ve been trying to download and install Anti Virus Essentials app on my Cloud EX2 Ultra as the latest firmware 2.21.126 does not include apps on dashboard.
I’ve already tried several ways and links (even from WD official web site), however the bin file does not properly work (NAS shows an error while installing and it stops).
Is there a specific link where to download the correct app version of Essentials?

Thank you in advance for your kind replies.

Matteo

2

I am using the same firmware version on my EX2 Ultra and “apps” is an option on the dashboard. Are you sure it is not there?

3

App menu is there however it does show only HTTP, FTP & P2P download. As soon as I click on the button “install app”, it appears a window with NO apps in there and it asks me to download manually from anywhere from PC folders.

4

I’m not sure on that one. Mine is showing the full list of app for down load. Have you tried rebooting and then checking to see if apps are showing? It may be worth a try.

5

Well, thank you very much, re-booted this morning and it does show now all apps (very strange as I re-booted once after the new firmware was installed and nothing showed after that).

BTW, have you got anti virus essentials installed? is it working fine? As I read that it’s very slow to scan the system :open_mouth:
Also, is it capable to scan files as soon as you try to upload remotely from tablets, smartphones, or any other user with permission is trying to upload?

6

Was it necessary for Linux distros. I dont think hardly any files we store in need antivirus check unless the native pc is Linux based distros’.

if windows it wont affect in linux os.

1 Like
7

Hi Mateo

i might need some info on the FTP application built in apps by default

can you check in some details for me. If possible,

  1. Does it allow any threading based download say if i added 10gb or 40gb file does it split the connections and download in 4 or 8 or 16 different parts.

  2. How flexible the FTP application. Is there any limitation on the same. Ex4 is partition being used. So i hope it wont have much of size restriction.

  3. Does it have option to add multiple link simultaneously. Say 10+ or even 30+ links at once for queue processing.

8

I’m sorry, but I’m totally ignorant on FTP, I cannot help you :slight_smile:

9

You can share me some snaps on options it shows in FTP on home page and while it give option to add the links.

10

There is nothing to show under FTP app as I haven’t created any process at all

11

No just screen shot of home page once you click FTP and account section page.

Also if you click add it will show a screen to add link for ftp downloads. In there some hint might show like add some delimitation charectors for multiple link something like that.

Since you dont use it. No details needs to hidden. its just plain screen shot of the application page and options available with it.

12

I dont want to trouble. if you can share otherwise leave it. Thanks.

13

By the way are you still in 2.2.126 firmware. Right now its in 157 sub last version. Are you sure you are using latest one.

Product update for My Cloud EX2

IMPORTANT:
My Cloud product requires a hard drive inserted into the bay and a volume must be created to perform the firmware update.

Firmware Release 2.11.157 (12/20/2016) | Release Notes

http://download.wdc.com/nas/My_Cloud_KC2A_2.11.157.bin

What’s new!

Resolved security vulnerability related to remote access.
Improved MyCloud Cloud connectivity across MyCloud web, mobile & client apps.

Manually Updating the firmware on your My Cloud EX2

Important: Make sure you stop all processes and save all your data before performing the firmware update.

Note: My Cloud devices require a hard drive inserted into the bay and a volume must be created to perform the firmware update.
Do not interrupt the firmware upgrade process. Doing so may cause the device to malfunction or unable to boot.
If you are using the manual update method, do not rename the firmware file. Doing so will cause the manual update to fail and can corrupt the system.
Updating the firmware on your My Cloud EX2

Download the firmware to your desktop.
Unzip the file and you will find the actual firmware in this format: My_Cloud_KC2A_2.xx.xx.bin
Save this to your desktop.
Open the My Cloud EX2 Dashboard UI.
Go to Settings >> Firmware Update.
Under the section Manual Update, click the Update From File button and a window will open.
Browse to where you saved the My_Cloud_KC2A_2.xx.xx.bin file and select it.
You will see a pop up confirming to upgrade your firmware, click Ok.
14

Yes I’m. Will manually update firmware sometime.