I just replaced my MyCloud EX2 and am in the process of re-building it and moving data around. I went to the Apps menu and Anti-Virus Essentials is no longer available to download. Any idea how to get it? Thanks.
What firmware are you running on the unit?
If you are running the latest firmware, try performing a system restore. The system restore allows the Administrator to perform a full factory restore on the WD My Cloud EX2 device. This option restores your device to factory default settings with no data loss
I have this issue with a brand-new-refurbished unit that I just got
directly from WD, so i shouldn’t have to do a factory reset. The app
should be brand-new-refurbished with all of the other adios available for
download and installation.
Samuel Jackendoff, PMP, MBA, MSIS