9 digit device code

[Fieldsw1]

Where do I find the 9 digit device code?

[JoeySmyth]

for what ?

[JoeySmyth]

what device ? eg. My Cloud or My Cloud Home ?

Where is my 9 digit device code

Hi all My device is My Cloud 3TB Number of Drive Bays: Single Drive Ive looked every where. Its meant to be on the bottom of the mycloud device next to a locked padlock icon but none of those numbers work.the picture is my bottom information . [Image removed due to Privacy Policy]

[Fieldsw1]

The my cloud

[cat0w]

@Fieldsw1 Are you sure? Look at the Learning Center for the devices. I am not aware of anything but the My Cloud Home that requires a nine digit code.

If you do have a My Cloud you may need a code for a device. See the Dashboard. Example image is below. Click on, tap or activate image to enlarge it.

[Fieldsw1]

I can get to that but the my cloud app ask for the 9 digit code. Oh well…

Fields Williams
(214) 537-2165

[cat0w]

@Fieldsw1 Error