9 digit device code

Where do I find the 9 digit device code?

for what ?

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what device ? eg. My Cloud or My Cloud Home ?

The my cloud

@Fieldsw1 Are you sure? Look at the Learning Center for the devices. I am not aware of anything but the My Cloud Home that requires a nine digit code.


If you do have a My Cloud you may need a code for a device. See the Dashboard. Example image is below. Click on, tap or activate image to enlarge it.

I can get to that but the my cloud app ask for the 9 digit code. Oh well…

Fields Williams
(214) 537-2165

@Fieldsw1 https://support-en.wd.com/app/answers/detail/a_id/10592/kw/Security%20code%20My%20Cloud%20Home