You require permission from Everyone to make changes to this folder

Hi

I have My Cloud Home 6TB and I’m using Windows 10 as an administrator. Using Windows Explorer I can copy files and folders on the drive just normally, but whenever I try to rename or delete something I get this message:

You need permission to perform this action
You require permission from Everyone to make changes to this folder

I don’t have that problem when I access home.mycloud.com/cloud/file on my web browser. Is it a WD problem or Windows problem?

@majklaud this issue normally occurs when there’s Anti Virus, End Point Protection, Firewall or other type of security software such as BitDefender, ZoneAlarm or others causing network access issues.

Thank you for your response. I followed the steps as described in the link but the problem sill exists.

Step 1: Stop, Disable or Uninstall 3rd party protection software

I disabled Avast, ZoneAlarm and Malwarebytes, maybe I should try uninstalling them?

SBrown Yes, that was the case. After I uninstalled ZoneAlarm I ran the lines in Command prompt again and now it works with ZoneAlarm reinstalled.

Thanks!