You require permission from Everyone to make changes to this folder

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Hi

I have My Cloud Home 6TB and I’m using Windows 10 as an administrator. Using Windows Explorer I can copy files and folders on the drive just normally, but whenever I try to rename or delete something I get this message:

You need permission to perform this action
You require permission from Everyone to make changes to this folder

I don’t have that problem when I access My Cloud Home on my web browser. Is it a WD problem or Windows problem?

2

@majklaud this issue normally occurs when there’s Anti Virus, End Point Protection, Firewall or other type of security software such as BitDefender, ZoneAlarm or others causing network access issues.

https://support.wdc.com/knowledgebase/answer.aspx?ID=24460&s=

3

Thank you for your response. I followed the steps as described in the link but the problem sill exists.

Step 1: Stop, Disable or Uninstall 3rd party protection software

I disabled Avast, ZoneAlarm and Malwarebytes, maybe I should try uninstalling them?

4

SBrown Yes, that was the case. After I uninstalled ZoneAlarm I ran the lines in Command prompt again and now it works with ZoneAlarm reinstalled.

Thanks!